Contact US

To obtain answers to the most frequently asked questions, please refer to our customer FAQ by clicking here. If you have additional questions, please contact our Customer Service department at (888) 891-8807. Alternately, you may submit your inquiry using the form below.

By checking this box, you confirm that the information entered is complete and accurate, and you consent and authorize Veros Credit and its employees to contact and respond directly to your inquiry at the phone number and email address provided by e-mail, text message, and/or voicemail, and by using prerecorded/artificial voice messages and automatic telephone dialing systems. You further agree that the response to your inquiry will be made through electronic record in lieu of a record provided or made available on paper or in nonelectronic form.

We aim to deliver a high level of service.  If you experience a problem or simply have a concern, please let us know.

NOTE: If you have a general question for us and not comment or complaint, please refer to our Customer Service form.

By checking this box, you confirm that the information entered is complete and accurate, and you consent and authorize Veros Credit and its employees to contact and respond directly to your inquiry at the phone number and email address provided by e-mail, text message, and/or voicemail, and by using prerecorded/artificial voice messages and automatic telephone dialing systems. You further agree that the response to your inquiry will be made through electronic record in lieu of a record provided or made available on paper or in nonelectronic form.

For dealer inquiries, please contact the Customer Service Department at (714) 918-1800 or use the form below.

NOTE: If you are are interested in becoming a new Veros Credit dealer, please visit our Dealer Signup page.

By checking this box, you confirm that the information entered is complete and accurate, and you consent and authorize Veros Credit and its employees to contact and respond directly to your inquiry at the phone number and email address provided by e-mail, text message, and/or voicemail, and by using prerecorded/artificial voice messages and automatic telephone dialing systems. You further agree that the response to your inquiry will be made through electronic record in lieu of a record provided or made available on paper or in nonelectronic form.

To provide your insurance policy information, please contact the Insurance Department at (678) 916-8311 ext. 4 or upload your insurance proof on the hyperlink below.

Upload Insurance Information

To file an insurance claim or get an update on your claim status, please contact the Claims Department at (714) 210-6983 or use the form below.

By checking this box, you confirm that the information entered is complete and accurate, and you consent and authorize Veros Credit and its employees to contact and respond directly to your inquiry at the phone number and email address provided by e-mail, text message, and/or voicemail, and by using prerecorded/artificial voice messages and automatic telephone dialing systems. You further agree that the response to your inquiry will be made through electronic record in lieu of a record provided or made available on paper or in nonelectronic form.

To obtain title or payoff information for your account, please use the form below.

By checking this box, you confirm that the information entered is complete and accurate, and you consent and authorize Veros Credit and its employees to contact and respond directly to your inquiry at the phone number and email address provided by e-mail, text message, and/or voicemail, and by using prerecorded/artificial voice messages and automatic telephone dialing systems. You further agree that the response to your inquiry will be made through electronic record in lieu of a record provided or made available on paper or in nonelectronic form.

If you have questions regarding title information for your account, please use the form below.

By checking this box, you confirm that the information entered is complete and accurate, and you consent and authorize Veros Credit and its employees to contact and respond directly to your inquiry at the phone number and email address provided by e-mail, text message, and/or voicemail, and by using prerecorded/artificial voice messages and automatic telephone dialing systems. You further agree that the response to your inquiry will be made through electronic record in lieu of a record provided or made available on paper or in nonelectronic form.

If your vehicle has been impounded or seized, please contact one of our Impound Specialists at (714) 210-6950 for assistance. To expedite the return of your vehicle, please fill out the form below.

Please note: If your vehicle has been repossessed, please call our Customer Service department toll free at (888) 891-8807.

By checking this box, you confirm that the information entered is complete and accurate, and you consent and authorize Veros Credit and its employees to contact and respond directly to your inquiry at the phone number and email address provided by e-mail, text message, and/or voicemail, and by using prerecorded/artificial voice messages and automatic telephone dialing systems. You further agree that the response to your inquiry will be made through electronic record in lieu of a record provided or made available on paper or in nonelectronic form.

Business Hours

 

7am – 5pm PT

Monday – Friday

7am – 11am PT

Saturdays

 

Call Us

Customer Service

(888) 891-8807

Insurance

(678) 916-8311 ext. 4

Insurance Claims

(714) 210-6983

Impounds

(714) 210-6950